Shipping policy
SHIPPING POLICY
Last Updated: February 2026
Shipping Methods & Delivery Times
We ship all orders via Australia Post from our Australian facility. Delivery times vary by location:
- Metro Areas (Sydney, Melbourne, Brisbane, Perth, Adelaide): 2-5 business days
- Regional Australia: 5-7 business days
- Remote Areas: 7-10 business days
- New Zealand: 7-14 business days (international rates apply)
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight via Australia Post rates.
- Standard Shipping: Australia Post standard delivery
- Express Post: Available for faster delivery (1-3 business days metro)
Order Processing
Orders are processed within 1-2 business days (Monday-Friday, excluding public holidays). You'll receive a tracking number via email once your order ships.
Tracking Your Order
All orders include Australia Post tracking. Track your parcel at auspost.com.au or through the Australia Post app using your tracking number.
Delivery Issues
If your order doesn't arrive within the expected timeframe:
- Check your tracking information at auspost.com.au
- Contact us at ian@australianwarfighters.com.au with your order number
- We'll lodge an investigation with Australia Post if needed
International Shipping
Currently shipping to New Zealand only. International orders may be subject to customs duties and taxes, which are the customer's responsibility.
Undeliverable Parcels
If Australia Post cannot deliver your parcel and it's returned to us, we'll contact you to arrange redelivery. Additional shipping charges may apply for reshipment.
PO Boxes & Parcel Lockers
We ship to PO Boxes and Australia Post Parcel Lockers. Please ensure your address is complete and accurate at checkout.
Contact Us
For shipping inquiries: ian@australianwarfighters.com.au